Wed. May 22nd, 2024


Xcel Energy reports this afternoon that scammers are continuing to call customers, impersonating an Xcel Energy agent and telling customers that a serviceman is enroute to disconnect there electrical service for non-payment. Though today’s scams have been impacting the Amarillo area, a rash of scam calls were reported to have occurred almost a month ago in both New Mexico and Texas. Officials with Xcel would like to remind customers that they will receive a printed disconnect notice in the mail if they are behind on a payment and that the company offers multiple options for making payments. If you receive a call demanding payment under threat of imminent loss of service, officials ask that you hang up and call Xcel Energy to verify account status.

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